Smile and stop squirming. Body language speaks loudly in interviews

Jul 29 2010

Remember how your Mom used to tell you to stop fidgeting and look people in the eye?
Turns out her advice holds true – and especially if you’re at a career fair or job interview.
Lack of eye contact was the biggest body language mistake that could reduce your chances of being hired, according to a new CareerBuilder.com survey.
Skipping a smile came in second – so be sure to think happy thoughts just before your interview begins. And too much wiggling around tied for third worst with bad posture, according to the survey of 2,500 hiring managers who work full-time at non-governmental employers.
Non-verbal messages come through clearly and you want yours to say “I’m confident, competent and in control.” And you want to be seen as friendly and cooperative too. That means looking at the interviewer and smiling before you head to your chair. Then sit down easily, leaning forward  toward them to show you’re engaged and ready to begin.
A weak handshake, crossing your arms across your chest and frequently touching your hair or face also are body language mistakes that may work against you in interviews, according to the CareerBuilder  survey.
If you are shy or come from some other cultures, you may not be comfortable looking people squarely in the eye. Start working on this by looking first at the eyebrows or the bridge of their nose. Or look family or friends in the eyes and smile warmly – it’s easier to start with someone who cares about you rather than someone who’s judging your personality and professionalism.
So what else can you do to root out inappropriate body language?  Practice your smile or sitting calmly. Rehearse a handshake and an interview with a friend or friend of a friend, CareerBuilder suggests.  And if you can find a videocam, capture yourself on it – and play back your sample interview. You’ll see mistakes clearly and then can practice removing them day by day.
Forbes.com has a series on body language that offers insights on how to win an argument with your mannerisms and common mistakes women make.  Or you can check out some books on non-verbal communications – or read the full CareerBuilder materials online.
If you’re not sure whether your mannerism or body language are positive, ask a hiring manager or brutally honest friend to review your taped interview. Or go directly to your Mom – she’ll tell you what works and what doesn’t.

No responses yet

Savor summer and use it to motivate yourself

Jul 15 2010

The long lazy days of summer always tempt me to slow down, work less and savor the fruits and outdoor concerts.  Now that I run an Italian ice cart in downtown Ann Arbor, my summer’s are far busier and brimming with projects and work.
So when I wrote about summer job search for the Washington Post and ways to network at summer picnics for Glassdoor.com, I felt the heat rising on summer as a work-able season. Businesses move full speed ahead in the summer months (and some are in overdrive). Many people land jobs in July and August, and many more get interviews that lead to jobs in September.
Yet sometimes the summer slowdown still beckons. So lately, I’ve been using summer to swing my motivation into super-speed, and you could too. Consider these :
* August is a great time for temping. It’s also a great time to sign on for contracts for projects that must be finished in the fall. August ranks as one of the biggest months for vacations, and yet projects and products still need to launch in the coming months. So polish up your resume and approach three temporary agencies this month. (For more on picking a temping agency see my AARP Bulletin article . )
* Reward yourself with a picnic or watermelon. Set a couple of goals for the week — whether it’s writing, promotion, outreach or developing relationships or LinkedIn profile. Make sure it’s a goal you can achieve – like contacting five human resources or hiring managers or finishing two chapters in a book  you are writing. Then when you achieve them, help yourself to a luscious serving of summer.
* Use summer’s beauty to inspire you. Take a small note pad along for your morning walk to capture ideas. When you’re on a garden tour, introduce yourself to the organizers – or better yet volunteer to be a docent. Saunter through a farmer’s market and make note of those that are thriving – they may need a part-time social media manager or marketer. As you kayak or hike, use the tranquility to restore your balance and build your confidence.
* Plan for summer bliss. Even if you’re jobless, you have friends who are going on vacation. Maybe you could stay at their house for a week as a “get away time.” Or plan a couple of pool parties at your neighbor’s pool and offer to bring along lemonade and plenty of fresh vegetables and dip as a summer snack. Take a long weekend to see friends – and don’t plan any networking or job search during mini vacation. If it happens anyway, that’s organic growth.

And as my articles pointed out, people are sometimes more open to conversation and networking at summer social events. Here’s some of the Washington Post tips from Kate Wendelton of the Five O’Clock Club and Tom Dezell, author of “Networking for the Novice, Nervous or Naive Job Seeker,”
Just don’t spend too much time in conversation about your career strategies at the picnic or garden tour. Save that for indoors on a work day when success — not sunshine and summer games – is the focal point.

Article links:

Washington Post summer search heats up:  http://bit.ly/cJXwAi  and sidebar / tips: http://www.washingtonpost.com/wp-dyn/content/article/2010/07/10/AR2010071001115.html?waporef=obinsite

Glassdoor blog post: http://www.glassdoor.com/blog/working-summer-picnic/

AARP Bulletin temping can be tempting but requires research http://bit.ly/9ONrsF

No responses yet

Curating and culling the ocean of career information

Jul 07 2010

You feel bombarded with information, in every medium available. Facebook, LinkedIn, Brazen Careerist, email, Twitter and text messages all deliver insights, information and materials worth reading.
I feel that way too, which is one reason I wrote “Why You Need a Career Curator” for Fortune magazine.Most people need help with the oceans of blogs, websites, newsletters and books coming at them.
The article in the July 5 issue of Fortune has some great suggestions on managing all that, mostly by making better choices and using technology – Google Reader, bookmarks and more.  (The article is not yet available online but it is on newsstands.)
“You can’t digest that much informtion – the human brain can take in only so much information,” said Mary Ellen Slayter, a former Washington Post writer who now edits SmartBrief e-letters including Your Careers and Leadership.
Here’s five other suggestions for keeping the flow of information focused and usable:
1. Seek blogs and information specific to your industry, your profession. Even in career advice, you may find blogs focused on finance careers or writing careers or many other niches, Slayter said. Look too at the growing targeted social media communities – some focus on a profession, others on a city. Before you sign up for another RSS feed, blog or e-letter, ask yourself: “What value will this bring me?” and “Why do I need this now?”

2.  Look for ideas and insights backed up by research. Seek accuracy and currency and some research-based writing, says Cuyahoga County Public Librarian Bonnie Easton. Ask yourself: “Where is their authority? Where are they getting information from?”

3. Use lists and tags to track different topics. These work on Twitter, on Google Reader and even in your email in box. Once you have different tags and lists set up you need to decide how often to review them. Some may require 10 minutes a day; others may be once a week quick run-through.

4. Just say no. Go through your e-mail inbox and look for e-letters and other regular materials that you seldom or never open. Those are the first to go. Then consider which ones feel like a chore and don’t deliver any “aha!” or “good idea” boosts. Unsubscribe from one or more of those. And then look at what else comes in regularly that could come out without much loss.

5.  Develop places and processes for saving. The valuable articles and insights could be parked someplace for later reading – perhaps  Google Documents, a Word file or a section of your blogs. Or create a system within your organization for stashing and sharing the best stuff. “That gave me a place to go back and find them,” said Erin Young, a user experience consultant in Austin, Texas. Then she left the company – and now she uses GoogleDocs.
“Occasionally you find a gem, and it’s easy to lose that gem,” she said.
Remember that you too could be part of the overload and career information clutter if you’re not careful. So use Twitter thoughtfully. Post responses when you have something valuable to add to the discussion, not just so your name shows up. Blog posts need to “create a unique contribution,” Young said.

And above all, Young and I both believe it’s important to use social media sites such as LinkedIn to nurture your in-person relationships, not to drown them.

One response so far

Thank you. Thank you. Thank you for the connection, support, success

Jul 01 2010

As a business development tool, gratitude and thank you notes sound soft and unlikely — but may make a difference.
As a way to set yourself apart from the other job candidates, they certainly work.
As a way to encourage lasting relationships with clients or colleagues, they can be remarkably effective.
And as a way to cultivate a more positive attitude and gratitude, say thank you to the thank you notes you send.
My pile of thank you notes and appreciations brings me joy for years after I received them. They came from former interns, people I’ve profiled and staffers whose jobs I have saved or created.
So when I interviewed Heidi Kallett for the Washington Post Capital Business, her message of thank you notes as a tool to build your business immediately resonated with me. The article which is out this week explains much of her thinking and approach to them.
So I decided to look further at thank you notes, and what others say about them. On LinkedIn, I found many endorsements.
“The thank you note has more purposes than to simply show courtesy and professionalism, it extends the interview. I always tell my workshop attendees that the interview is not complete until you have sent the thank you note.,” Bob McIntosh wrote in a LinkedIn Answer recently. McIntosh is a career trainer for Career Center of Lowell, Mass., and points out thank yous allow you to  correct any miscomunications that might have crept in.
“Taking the time to send a Thank You shows a lot of class and consideration,” Jason Shinn wrote on LinkedIn. He’s a business and employment lawyer in metro Detroit and has invested in them. “There are plenty of opportunities where a little appreciation for someone’s time/assistance is warranted.”
Next I did an online search and found more fans at university career centers and career coaches. Many give many sample thank you notes, which are good for starters but shouldn’t become your de facto approach to sending appreciations.
Then I returned to Heidi Kallett, a past President of the Junior League of Northern Virginia
who writes more than 100 thank yous a year to her clients, vendors and others connected to the Dandelion Patch shops. She learned to write thank you notes from her mother and has been developing her skill for years. I asked her to share her best advice in developing a thank you note habit. She suggests:
1. Choose a pen that you enjoy writing with-- ballpoint or roller ball? Blue or black? Fine or Medium point? Everyone has a preference, so find yours -have it at the ready.
2. Come up with several collections of stationery. The glittered high-heels don’t work for interview follow-up, but would be greatly appreciated by your BFF when thanking her for your birthday gift. Typically professional correspondence is either soft white or white in color with a tasteful and simple design – or only your monogram.
3.Avoid the text tokens. When writing a professional thank you note, stay away from any smiley or frowning faces, the emoticons that pop up in text messages.
4. As a habit, try to find 5-10 minutes a week to write notes of gratitude. Keep a post-it note or journal with your list of friends, associates that you’d like to personally thank. Writ notes all at one sitting– trust me, it is easier to do them all at once than to write one a day.
5. Always keep a roll of stamps ready. You don’t want any excuses as to why these notes can’t make it into the mailbox.

Very helpful advice for getting motivated to send thank yous.

Finally, I came up with a few techniques of my own for making your thank you note memorable and enjoyable:

  • Make it timely. Send a note within 48 hours of the event or the favor. Don’t wait longer than a week. That will make it easier to write and it will have more impact if it arrives promptly.
  • Make it personal. Don’t try the “one size fits all” thank yous. Tailor it to the person you’re thanking or the occasion you’re noting. Include specifics from shared jokes to insights you picked up.
  • Make it true to you. Your personality needs to shine through in the notecards and even the stamps. Some people will never send thank you notes with angels or flowers to their corporate clients. Yet I have – and will again. Some prefer the crisp pinstripes and sincerely signature that match their dress code and approach. Others will sign off with fondly or peace.  Make yours match your professional persona.
  • Make it joyful. Consider how good it feels to receive something upbeat in the mail. Think about the good things that will grow from your connections. Think about your thank you note bringing smiles and good feelings for years to come, pinned up on a bulletin board or stashed away with memorable letters and card.

Feel the gratitude and joy of the thank you note as you write them. And then feel hopeful that they will be seeds well planted that will bear fruit for you or your business.

No responses yet

Above and beyond the basics: Star in your starter job

Jun 22 2010

Exceed expectations.
It’s the easiest recipe for success around, yet it’s not as simple in practice as in theory. Instead, you could get so caught up in workplace drama, social media connections or personal dreams that you forget the advice of  Dale Carnegie, the author of “How to Win Friends and Influence People” and the creator of a huge training company. Said Carnegie: “Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.”
The persistence especially paired with critical thinking and creativity really can raise you up. My latest article in the Washington Post offers pointers to recent graduates and others who are stuck in a barista job when they know they should be the coffee shop’s marketing director. Turning a basic job into something better starts with your ability to excel.
So how do you do that, especially if you’re 23 and worried about your college loans and career path?  Here’s five approaches to help you “underpromise and over deliver” no matter what job you landed:
UNDERSTAND WHAT’S EXPECTED. Know the basic requirements of the job – and the measures of success that will be applied to you and your boss. Sometimes these are not what they seem:  Pizza sales may be the mainstay of the business, but if your shop owner has decided to diversify into salads and sandwiches, those may be the measures that really count.
Ask for a written job description. Ask coworkers for the real story. Ask questions about expectations – “What are the best ways to spend any extra time when things are slow?”  “What’s a benchmark of sales you’d like me to hit?” and “What else is expected of me?”  Then after you’ve been working for a few weeks, ask them again – and different ones again.
A CAN-DO, CREATIVE ATTITUDE.  Your attitude determines your altitude, as the saying goes. So choose one that will help you fly. Among the best: enthusiasm and energy, confidence, creativity, a willingness to take on new work, a willingness to do the dirty work, persistence, good humor and helpfulness.
Now you may not have these as natural parts of your personality. Then fake it. Put them on like you put on your comfortable sneakers or your apron.
INTENSE FOCUS.  Some young people think because they have an easy job – scooping Italian ice and selling lemonade for example – they can just take it easy, chat with friends and go with the flow or just hang out and daydream. They forget instructions; don’t watch the weather or disappoint customers. They forget to focus. It’s a big mistake.
To impress your boss, concentrate on all the big and little details of the job. Focus on making things run smoothly and making your mark.  By paying careful attention, you may come up with some great ideas to improve sales, or engage customers or organize the shop. By focusing on your job like a professional soccer player focuses on the game (World Cup or regional league), you will improve your game – and eventually be a star.
EXTRA HOURS.  You may have a 7 hour 15 hour a week job. Yet you know that if you could work 20 hours, you’d really shine.  So do it – even if you aren’t paid for most of the extra time.
That’s how my former Newsday intern Julie managed herself – and managed to write more cover stories and feature articles than anyone else on an academic internship ever had. She chased stories on the weekends and stayed late to come up with better examples and quotes. She was amazing and impressed us with her efforts and her results. At the end of the internship, she had an excellent portfolio, some great experience – and excellent references.  (Julie now works for a National Public Radio station and from what I can tell still is a star.)
AMAZE THE BOSS. And if you can, impress the boss’ boss while you’re at it.
This is the most difficult to do, especially if you work for a boss who’s been around a while, or who has a cynical perspective or who has very high expectations, as I do. Small things – like bringing her coffee with the right amount of cream or a chocolate truffle – won’t work. Big things – like landing a new six-figure client or solving a situation that has dogged her for a month – will.
As a boss of Mity Nice, the Italian ice cart business I co-own, I’d be amazed if one of my teen employees hit $50 an hour in sales for two or three shifts in a row. And I’d be amazed if someone spent a couple of hours recruiting friends and others to our Facebook page – and doubled or tripled our count. And I’d be thrilled if someone discovered shortcuts for opening more quickly and efficiently, and taught everyone how to manage this feat.
In summary, you need to be a star in your starter job while reaching up for the step-up job and demonstrating your stellar talents for it. You need to exceed expectations.

No responses yet

Seven ways to stir up an “instant internship” this summer

Jun 02 2010

You graduated two weeks ago and you don’t know what you’re going to do with your life, much less the rest of the summer. Or you lost your job a year ago and you haven’t gone to a job interview in three months. Or the company you signed onto for the summer just filed for bankruptcy.
Quick – let’s heat up a summer job. It’s time to create an instant internship. That’s my term for an internship that is almost as easy to cook up as a barbecue for five friends.
This quick-made internship may not spring forth from the top tier law firms or at old-fashioned manufacturing companies struggling to keep its current workers in paychecks. And they may not pay as much as you think you’re worth – but they’re not volunteer work either. It is possible to develop an instant internship with a little ingenuity, luck and sales abilities. And it’s possible to take an internship even if you’re 33 or 57, especially if you’re changing careers or have been out of the workforce for a few years.
Here’s seven strategies for stirring up a short-term assignment in a hurry:

  • Search for successes. Look for organizations in your city that cannot keep up with demand. They are hot and they are in need of new staff. They may be in health care (see my article on healthy careers from the Washington Post) or mobile communications (such as those that develop advertising or specialized apps for our cell phones). Professional, scientific and technical employers are the most likely to hire this year, acccording to the Society for Human Resource Management, and that includes marketing and engineering firms and laboratories. Hint: Do some research on their products or service and growth plans so when you query them you’re already matching your talents to their success tracks or needs.
  • Drop out, drop in. Major companies choose their interns in February or March. So by June, a few have thought better of it – or found something better. When they drop out, you could fill in, suggests Mark Oldman, Vault.com co-founder said.  So contact the internship coordinator now and offer to serve as the relief pitcher- which after all is the one who often wins the game.
  • Go face to face.  Visit a half dozen organizations in a business park and introduce yourself as their problem-solving. high-energy intern (or other words that make you sound very appealing). Go mainly to smaller or mid-size employers and you could stumble upon a job before they’ve posted it, according to Richard Bolles, author of What Color is Your Parachute? books. This direct approach is one of his top 5 best job search strategies (you can see all five as they appeared in his book  “The Job-Hunters Survival Guide.” (Ten Speed Press, $9.99, 102 pages)  which was excerpted with a Washington Post article last year.
  • Get personal. Ask Dad and Aunt Sue or your neighbor whose yard you used to mow for work, or leads.  Family ties and personal connections were the No. 1 way this year’s college graduates expect to find jobs, according to a Monster.com survey. While you’re at it, find a family member or professional friend to promote you online. Ask them to send out your qualifications on Twitter’s Hire Friday or in a LinkedIn status or other posting.
  • Follow in a new executive. When a new CEO or CIO joins an organization, they want to put their stamp on the organization – and fast. So often they want their own team in place. If you time it right and write an excellent letter to that executive, you could come in as an executive assistant or intern to the chief. Vault’s Oldman told me about a similar strategy: Write a persuasive, personal letter to a half dozen senior executives offering to serve as their executive assistant / intern for the summer. Choose people in fields that interest you, then Google them. The letter must be customized to that person’s specific work and explain “why you’re excited to work with them,” Oldman told me. “It shows initiative.”
  • Seek a one-month assignment. Maybe this won’t be a summer-long internship but it could be a vacation relief or maternity leave replacement slot.  Offer to work the midnight shift; the dirty, undesirable clean-up job; the runner or the person who fields calls and customers who walk in. And take the job with a smile – and then come up with some ways to do it and something a little more meaningful too. You can find these directly or go to a temp firm, which is a field that’s been growing lately too.
  • Win the internship coordinator’s respect. Be personable, polite and persistent. Offer her help in recruiting for future internships. Offer to carry her boxes to the next recruiting fair in your region. Show a lot of interest. “If you’re on par with 10 other people, I’m going to see that person demonstrated their interest.  not one of 20 generic applications.  you’re putting your best self forward,” said the Smithsonian’s Tracie Spinale.  Even if you cannot land a summer internship, you’re putting yourself in place for one in the fall, when the competition is less fierce.

Some of these instant internships may take a week or three to work out. And some may pay less than the $17 an hour average pay for the college-student internship, as reported by the National Association of Colleges and Employers. (That average may be high because many of the better companies respond to NACE’s surveys.)

But most are ways to find “the hidden job market” of unadvertised possibilities and openings – where by some accounts more than half of all jobs are. Learn to succeed at that and anything they throw at you in your internship or the real jobs after it will be like mixing lemonade for your barbecue – sweet and cool.

No responses yet

More great books to give grads

May 22 2010

If you missed the university graduation yet want to encourage the graduate, we have another shelf of great books to inspire and advise graduates.

Some of them show up in my short Washington Post article this weekend – recommended by a bookseller at Politics & Prose in D.C.  among others. Others show up here, recommended by Nicola Rooney, owner of another independent book store in Ann Arbor, and by Martha Finney, a former journalist and author. A couple come from the Books for a Better Life Award, given annually to exceptional self-help and motivational titles.

Finney, a former business writer now writes books such as “Rebound / A Proven Plan for Starting Over After Job Loss ” and “HR from the Heart / Inspiring Stories and Strategies …..” Finney also runs team-building workshops and speaks and consults on employee engagement.

Self-Reliance and Other Essays, by Ralph Waldo Emerson.  The  American philosopher tells us that it’s necessary to think for ourselves and not abandon our sense of right and wrong, especially facing external, societal pressures to take the easy route. “Although he lived and wrote in the 19th Century, his thoughts about independence and individualism are as relevant and inspiring today as they were when the ink was still fresh.”

Leaving Microsoft to Change the World: An Entrepreneur’s Odyssey to Educate the World’s Children, by John Wood. This wonderful story shows the power an individual has to make a difference to millions of strangers, with more than a little bit of help from his friends. Said Finney: “If I were to give this book to a new graduate, I hope its lessons would inspire my young friend to stay hopeful, energetic, observant, grateful, and passionate about the world.”

Find Your Calling, Love Your Life, by Martha I. Finney and Deborah Dasch.  This is a hopeful, inspiring collection of interviews with ordinary Americans who discovered who they are and their place in the world through adventures in finding their right life’s work. Although out of print, Finney is kindly offering a free ebook. Request a copy from her: martha@marthafinney.com.

The Books for a Better Life awards, given annually by the the National Multiple Sclerosis Society’s New York Chapter, include several worth considering. These winners are from this year’s awards and include book descriptions culled from Amazon.com and various book reviews:

Strength in What Remains by Tracy Kidder, Random House, won in the inspirational memoir category. It tells the story of a medical student who flees the horrors of war-gorn Africa and arrives with $200 and delivers groceries to well-to-do New Yorkers. The New York Times called the book “one of the truly stunning books…this year.”

Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives By Nicholas A. Christakis M.D. and James H. Fowler won the psychology award. Book describes the science of our connections – and how they spread happiness, weight gain and political views.

Nicola Rooney owner of Nicola’s Books in Ann Arbor is a former engineer who says her choices “reflect my analytical tendencies. Choosing a career is too important to leave just to touchy feely.” Her choices:
Discover What You’re best At by Linda Gale, Fireside Books. The premise: You enjoy doing things you are good at, so for a happy career, pick one that matches your skills.  The book sets out several tests to pinpoint your skill set, then using the reults guide in the back, it groups the type of career path that utilizes those skills. For anyone who is uncertain which direction to take, this book give some great pointers and may broaden your outlook into new areas.

What Color is Your Parachute by Richard Bolles,  Ten Speed Press. Now in its 40th year, still probably the best, most practical, proven method for organizing your job search. It’s useful for new job seekers, as well as mid career job shifts.  The book is updated every year to reflect the current job market, but is solidly based on experience and covers much more than just resume writing and interview techniques. (Elmer aside: See my Washington Post interview with Bolles from a year ago for a sampling of his  search strategies thinking.)

Do What You Are:  Discover the Perfect Career for You through the Secrets of Personality Type. By Paul Tieger and Barbara Barron  Little Brown  This one counterbalances the first one,with its focus on the good match between your temperament and your job equaling a rewarding outcome.  The book explains Personality Types, using the Myers-Briggs system.  Myers -Briggs tests are conducted by professionals, but the ideas in the book are valuable in general for instilling some structure into planning your career.  It offers suggestions on career paths likely to suit your personality.

I will suggest a few books myself, and serve up a few more suggestions from my experts, in my third post on inspiring graduates books that will be posted by Wednesday.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

My thanks to Martha Finney and Nicola Rooney for their contributions to this blog. I am friendly with both of them, but have no business relationships. Nor do I earn anything from the sale of any of these books.

One response so far

5 ways to boomerang yourself back to a former employer

May 19 2010

Work is work – even if it’s a paycheck from people who pushed you out the door  just months ago.

More workers are hearing “You’re rehired” these days, from employers eager to rebuild their ranks and bring in proven talent. So if you’re looking for your next gig you may want to look back at your last two gigs.

Among those laid off and back to work in the last six months, 57 percent boomeranged back to their former boss or workplace, CareerBuilder reports.

More than two-thirds of those still looking for jobs said they’re willing to be rehired by a former boss, though one in five say they’d return only if offered more money than before.

Despite such aspirations, not every employer will welcome back laid off staff with gusto – and some have policies or practices that prohibit their return. Others may bring back some staff, but others are less welcome, either because of their work history or the way they departed.

Because of lawyers and legal restrictions, some employers are unwilling to give a direct answer to the question – “Am I eligible for rehire?” said David Miles, managing partner of  The Miles Lehane Companies / OI Partners.  His firm offers career transition and coaching services from its headquarters in Leesburg, Va.

Still, the candidate must ask the question and  carefully watch the response. Enthusiasm means you’re more likely to see doors open while a “send us your information” or other basic reply that any candidate would receive may indicate you’re not eligible or not really welcome, Miles suggests.

If you’re intent on a return gig, here’s five tips for getting rehired from Miles and me:

1.  REVIEW YOUR REVIEW. Pull out your last performance appraisal and notes from your boss. They will give you a sense of how you were judged. You may have made lots of progress on arriving to work on time or shushing your sassy mouth since that review was written, but the record of it will still be reviewed. Even if your boss left the organization after you did, your employee file sleeps somewhere in Human Resources and someone will wake it up.

2.  STAY IN TOUCH. ” Chances of being rehired improve when the individual has maintained an ongoing but positive communications with the company,” Miles said. The best approach may be this: “sometime shortly after all the paperwork is signed off at termination, a person should write a a positive note to HR and/or their supervisor thanking them for the departure package and expressing a desire for rehire if the situation turns around.” Then touch base every month or so, inquiring about career possibilities and expressing a zeal to work there again.

3.  BUILD YOUR TALENTS. Ramp up  volunteering and educational opportunities – and if there are areas that you know your boss thought needed work, spend some time there. Consult. Mentor someone. Learn to tango or Twitter. Make sure you stay current in your field through a professional association, contract work or other ways. Said Miles: “This is a real big one.  If a rehire candidate can not speak to why are they viable today, they will have a problem returning to the position.”

4.  GROW YOUR NETWORK. Make yourself known to the new executives by a volunteer leadership role in a trade organization or by sending some market research or ideas for strengthening the brand. Take a short-term contract assignment at your former employer – especially if it puts you in front of new managers.

Show up at the happy hour your team frequents occasionally – but only arrive when you feel confident and upbeat about yourself. Check in with contractors, retirees who still consult with the organization and interns you hired.  If it seems appropriate, show up at company open houses or annual meetings – and call yourself a proud alumni. Introduce yourself to brass in other departments – often you may land a second chance in a different area than where you worked previously.

5.  EXPRESS EAGERNESS. ” Do verbalize your passion for what you do and how the absence focused you more on how much you enjoy your professional area,” said Miles, who has worked in career arena for decades.  Wear the company T-shirt to charity fundraisers or races. You may even want to develop an elevator pitch that is promote yourself as an adjunct member of the team or someone who’s sitting on the sidelines ready to be called back to the game.  Prepare for the  interview, addressing your reason for returning and what advancements you’ve made in the months you’ve been away. Express some empathy for the company and its managers who also suffered from the downsizings, Miles said. “This rehire interview is really critical, so practice for it.”

About half of all employers at least occasionally rehire former staffers, OI Partners research last fall shows. The main reasons for re-recruiting people let go: They have demonstrated skills and they know the organization’s culture. Many think it’s less risky than hiring new staff.

One-fifth of employers say they never rehire laid off crew, and 29 percent rarely do – among those unlikely to encourage boomeranging are government agencies and health care.

What won’t work for a return engagement?  If you expressed a lot of anger as you were laid off, that could taint your tracks back. This “depends on what level of anger and how abusive the language was,” Miles said. “Intensity matters here” as does the number of people who knew of your outburst of displeasure.

Other issues could sidetrack your return too, including questions about your ability to change and adapt to a new environment or a leaner, harder working approach.

If you want to check on your reputation and residue, quietly ask a couple of friends at the office if they will recommend you for a job – and what hesitations they have in doing so.  Be clear you want their candid feedback as well as their support in returning. Ask only those who you are certain have strong standing and careers themselves. It does no good to be endorsed by someone whose future or judgment is questionable.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Read the CareerBuilder.com media release on returning to an old employer here.

ABC News’ columnist Michelle Goodman has a piece on going back to your former employer.

To learn more about David Miles and his company, check the corporate website here.

No responses yet

Teen job tips: Search starts here and on Facebook

May 17 2010

Ah – summer and the summer job. The first ones stay with us forever, whether we work as an admin in Mom’s business, a caddy on the links or at the Farmers Market. Some find first jobs in factories, others in candy shops.

This year, though, summer jobs look scarce for youth. Teen unemployment nationally tops 25 percent in April, and is higher than that in some hard-hit areas of California or Michigan.  So teens need help, lots of it.

That’s why Mity Nice and I are launching an ambitious series of teen job search tips. They’re culled from many sources and experts and from my life experience and expertise. After all, I’m a mom of three as well as a careers and workplace writer, and co-owner of Mity Nice, which hires teens to sell Italian ice and support charities in and around Ann Arbor. We know we can’t hire all the teens that need jobs this summer, or even a small percent of them. So we hope to help them with some advice and encouragement.

The tips will be offered on Mity Nice’s Facebook page, and also collected here. We’ll give one a day, or five each week for at least six weeks.

Here’s a sneak peak at the first three, a long-form version of what’s on Facebook:

1. Know what employers look for.

Some traits are universal:  NACE, the National Association of Colleges and Employers, lists five top qualities: communication skills, analytical skills, teamwork, technical skills and a strong work ethic.   The American Management Association’s four Cs add to that list creativity and innovation.

Many of these are the very skills that make you a good student or the go-to co-captain of your sports team – the “soft skills” that you learn from teachers, parents, teammate. And a few requirements are specific to a job, such as lifeguard’s need for certification or sous chef must know how to chop and saute vegetables.

Either way, build these skills – and these words – into your resume and into your introduction to a future boss.

2. Develop a positive and confident attitude.

“Confidence is about trusting oneself,”" said the Buddhist monk Gayuna Cealo. You may feel very nervous about finding a job – that’s natural. When you go into a business to apply, push all that away. Take a deep breath. And fake it until you make it.

Another way to build confidence: Ask your best friend or a teacher  to list five great attributes you have. Write them down, put the list in your iPhone — and look at them often.

A third confidence booster: Practice. Recruit a friend to rehearse for job interviews. Or practice the introduction you’ll give walking into the store to  land a summer job. Or practice your affirmation – repeat it every time you wash your hands. (Yes, you can say it silently when you’re in the ladies’ room after gym.)

3. Create a resume.

Even if you’ve never held a paying job before, you really really need one. A resume is an important marketing tool – and a valuable way to gather up all the great things you’ve ever done or achieved, at least since you’ graduated from tricycle to two-wheeler. Your resume is an opportunity to tell your future boss that you’re a standout and you put extra effort in – whether it’s for a sport, a hobby, your classes, your volunteer activities or your friends.

If you can’t imagine what you’ll say, pull out your awards and recognitions. Then pull up your computer and send three adults who know you well these two questions: What have I accomplished or done that you think belongs on my resume? What three traits or qualities do I have that an employer will want?  (Yes, you may ask your BFF and your current beau those questions too, though they may not give you the best, resume-ready answers.)

Resumes are so important, Vickie wrote a longer blog post on creating a first resume. Read it soon – and then use it to create yours, or your kids.

I’ll post bonus material on this blog too, such as some advice sent to me from employment and recruitment companies, and anything that needs a little extra space beyond the short tips.

Please share these tips with teens who are searching, and with their parents, who are important career advisors and cheerleaders. And sign onto our MityNice page to see more later this week.

Teen tips are copyright Vickie Elmer, 2010. For permission to republish or use them, please contact the author.

No responses yet

Great books for grads; give them a little education on work and life

May 13 2010

Graduates this year are leaving commencement and entering a work world that has challenges and opportunities, holes and hopefulness, continuity and lots of change.

So they may need extra guidance on establishing their careers and navigating the complexities of being the new kid in a company that laid off one in five workers just months earlier. Or they may take a job they don’t really like, just to land safely. (The acceptance rate rose sharply among college graduates this year, and one fourth of them have jobs waiting for them, according to the National Association of Colleges and Employers.)

If you know a graduate and are wondering what to give her or him, I’ve asked some creative and smart people who love books to recommend their best picks for young adults. The books are a mix of career, business and life titles – some old and some new. And the blog post comes in two part, with a second helping of ideas including some of my choices.

The selections and  commentary come directly from my respected colleagues and from an independent bookstore in Ann Arbor that I appreciate. I hope they will prove valuable for high school and college graduates, though they are aimed primarily at the university departures.

Here then are the great books for grads, part 1:

Barbara J. Winter, author of Making a Living Without a Job and a woman who leads seminars on being “joyfully jobless” also calls herself a “passionate reader” and intrepid traveler. Barbara Winter’s picks:

1. ROADTRIP NATION by Mike Marriner and Nathan Gebhard. The book began with a conversation between two college friends who realized they had very few ideas about career options. They set off on a cross-country trip to interview people doing unique and interesting things and along the way got excited about their own futures.

2.  A WHOLE NEW MIND by Daniel H. Pink is subtitled Why Right-Brainers Will Rule the Future. Pink makes a strong case for preparing for the future by learning to think like a creative innovator. And he shows us how to do that.

3. MAKE THE IMPOSSIBLE POSSIBLE by Bill Strickland is the inspiring and astonishing story of the author’s courage to dream bigger and make his Pittsburgh ghetto a better place to live. Along the way, he impacts thousands of lives by helping others do the same. He shows us that a nurturing environment can erase years of bad lessons.  (I heartily recommend this one too.)

4 .College grads will  find plenty of encouragement in a new book called DELIVERING HAPPINESS by Tony Hsieh, the founder of Zappos. It’s an inside look at how this Harvard grad become a successful entrepreneur and inspiration to employees.

Jim Pawlak has a varied background: He worked for Ford Motor Credit for a decade, then wrote about job search and careers for several newspapers, including the Detroit Free Press, where I helped him launch his writing career. He still writes Biz Books for newspapers including the Dallas Morning News. Pawlak’s picks:

5.  101 THINGS  I LEARNED IN BUSINESS SCHOOL by Michael Pries, Grand Central Publishing, $15.  It’s Business Basics 101 – ideal for the liberal arts grads who haven’t taken business courses.  Good guide to understanding how business does business.

6. FULL THROTTLE: 122 STRATEGIES TO SUPERCHARGE YOUR PERFORMANCE AT WORK by Greg Steinberg, John Wiley & Sons, $22.95.  Find your passion.  Create your path.  Make the committment.  Enjoy your journey.

7. MOJO – HOW TO GET IT, HOW TO KEEP IT by Marshall Goldsmith, Hyperion Books, $26.99. When you’ve got your mojo working, you’re in the make-it-happen zone.  You push boundaries.  Without mojo, you remain in your let-it-happen comfort or danger zone.

Rachel Pastiva, manager of Crazy Wisdom, an independent bookseller and tea room in downtown  Ann Arbor, is surrounded by books on subjects ranging from natural health to world religions to careers. Her  Crazy Wisdom recommendations for grads:

8. DIY U: EDUPUNKS, EDUPRENEURS AND THE COMING TRANSFORMATION OF HIGHER EDUCATION by Anya Kamentz. Not a light read by any means, this book is a serious look at the cost of higher education and why it needs to change. I  recommend this book as a gift to high school graduates or any graduate considering further education. It’s a good primer on higher education in the United States that will inspire students to actively contemplate what they want from their future.

9. GUARDIANS OF BEING words by Eckhart Tolle and art by Patrick McDonnell. While  this is a great gift book for anyone, t will particularly resonate with animal lovers and dog lovers. Whimsically illustrated by the creator of the comic strip Mutts, this book reminds us how to live in the moment. This is Pastiva’s personal favorite. This is not a book to read once! Each reading of this beautiful book offers new insight and inspiration.

10. YOU MAJORED IN WHAT? MAPPING YOUR PATH FROM CHAOS TO CAREER by Katharine Brooks, ED.D. This is a great title for students graduating college who are looking for guidance on what career path to pursue. Unlike any other book on careers, this book helps the reader map out his/her unique path by assessing not only education, but life experiences and other interests.

A big thanks to Crazy Wisdom and Rachel Pastiva, Jim Pawlak and Barbara Winter for generously sharing their time and wisdom. While I’m friendly with all three and actively support independent booksellers, I have no business relationship with any of them or in mentioning any of these books.

No responses yet

Older »